If you are not satisfied with your purchase you must notify us within 3 days of receipt for a refund of the cost of the product. Shipping charges are not refundable and all returns are subject to a 15% restocking and credit card processing fee.
The item must be returned in the same condition as received and must be shipped fully insured via USPS. Most custom knives are guaranteed by the makers we represent, and most factory knives carry the manufacturer’s warranty.
If an item needs to be returned due to our error, we may offer a full refund including shipping at our discretion. Contact us before sending any item back as a return.